Help desk

Terms & Support

Simple terms for using Skrynx, buying coins, and getting help when a field tool needs a second pass.

Effective August 13, 2026 App Skrynx for iOS Support support@skrynx.app

1. Acceptance

By downloading or using Skrynx you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the app.

2. What Skrynx is

Skrynx is a personal birdwatching companion: species orbs, lookout pins, name cards, printable exports, and a plaza of ticket-style stubs. Features may change as we improve the field kit.

Not professional advice: Skrynx is for hobby journaling and sharing. Species labels and notes are user-generated and may be incomplete or incorrect.

3. Your content & conduct

4. Coins & In-App Purchases

5. Exports & templates

PDF and HD exports are generated on device for your personal use. Templates change printable layout only. You are responsible for how you share or print exported files.

6. Plaza limits

Free plaza posts may be limited per day; additional posts may cost coins. Remote sync depends on service availability and may be unavailable in some builds.

7. Availability & disclaimer

The app is provided “as is.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for lost notes, failed exports, purchase disputes handled by Apple, or damages beyond what mandatory consumer law allows.

8. Termination

You may stop using Skrynx at any time and delete local data in-app or by uninstalling. We may suspend access to remote plaza features for abuse or legal risk.

9. Changes

We may update these Terms. The effective date will change when we publish a revision. Material changes may also be noted in App Store release notes when practical.

10. Technical support

Before writing in, try:

  1. Force-quit and reopen Skrynx
  2. Confirm iOS is up to date and the app has Camera / Photos / Mic permission if a feature needs it
  3. For purchases: check Wallet coin balance and Apple’s purchase history
  4. For missing stubs: check Plaza filters (All / Favorites / Mine / tags) and Blocked & Reports
Email support
support@skrynx.app

Please include: device model, iOS version, Skrynx version (if known), and what you expected vs. what happened. Screenshots help for layout or export issues. We aim to reply within a few business days.

11. Governing notes

These Terms are governed by the laws applicable in the developer’s primary place of business, without regard to conflict-of-law rules, except where your local consumer protections cannot be waived.

12. Contact

Legal or support: support@skrynx.app
Privacy details: Privacy Policy